FICS Enhances Customer Training Through Innovative Webinar Series
- One-hour “mini classes” effectively supplement systems education -
DALLAS, Aug. 19, 2009 – Financial Industry Computer Systems, Inc. (FICS), a mortgage technology specialist that provides in-house residential origination and servicing technology and commercial servicing technology to the mortgage industry, announced that it is providing an interactive series of training Webinars to customers of its LoanWare solution suite.
Through the targeted content of the Webinars, FICS’ customers have greater flexibility to attend and participate in training sessions that best fit their individual budgets, schedules and task requirements. FICS introduced its new Webinar series in conjunction with its annual user’s conference in April, and sessions designed for users of FICS’ Mortgage Servicer, Commercial Servicer and Loan Producer, as well as ones dedicated to Crystal Reports and BusinessObjects Enterprise Professional, began in May and are scheduled throughout each month. The most popular Webinar topics so far have focused on escrow, delinquencies, investor reporting and report writing. Information about upcoming Webinars is available through the customer access section of FICS’ Web site.
“We are constantly looking for ways to provide the best training to our customers in a way that is cost effective and convenient for them,” said Susan Graham, president of FICS. “As a company, FICS has always taken great pride in the level of excellent training opportunities we provide for users of our software, and our new Webinar series is a natural extension of that philosophy.”
About FICS
Founded in 1983 and headquartered in Dallas, Texas, Financial Industry Computer Systems, Inc. (FICS), specializes in providing flexible, comprehensive residential and commercial technology solutions to the mortgage industry. FICS' systems are designed for Microsoft® Windows® with the most recent solutions using .NET framework that include a rich Windows® Presentation Foundation user interface and multi-tiered shareable services. The company also provides innovative document management and web-based capabilities into its full suite of products. Additional information about FICS is available via the company's website at www.FICS.com.
